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PLACE
AN ORDER SAFE AND SECURELY on our SSL SECURE ORDER PAGE
Payment: We accept Visa, Master Card, and American Express.
(We also accept personal checks, and money orders. Personal checks
may take up to one week to clear at the bank.)
We do not accept PayPal or wire transfers.
About shipping costs: Shipping charges are determined by weight
and destination, and each order must be calculated individually. An order
confirmation including shipping charges will be e-mailed separately to
you within 24-48 hours after your purchase.
We do not have any minimum order requirements, but our minimum S&H
charge is $6.00 for Priority post within the US for a package under 1 pound.
Return Policy:
Merchandise may be returned for credit, exchange, or refund, upon notification
Avaloncrystals.com no later than 10 days after receipt of order. All refunds
will be for the amount of merchandise only. Shipping costs are not refunded.
Merchandise must be returned in original packaging, and in original condition.
All product sold by weight will be verified. Notify the Retail Department
of return at 360-341-3427.
Special orders cannot be returned.
________________________________________
CLICK
HERE to Continue with placing your order.
All ordering information is located
on our Secure Order page.
If you are not comfortable with ordering on-line
call Kellie at 360-341-3427 8:00 AM until 6PM Pacific Standard Time.
OR send us your payment via money order or
check
Avalon Crystals-Harlequin
PO Box 1010
Clinton, WA 98236
Make payment out to our main company name
of HARLEQUIN
Email Us
Phone: 360-341-3427 PACIFIC TIME!
FAX: 360-341-3427
COMMONLY ASKED QUESTIONS
Q -Do you have a catalog?
A- No, the website is MY catalog! For most of my items I may
only have one specimen, and my stock changes on a regular basis.
It is just not feasible to send out hard copy catalogs to my clients.
Q -How much does shipping cost?
A- Shipping charges are based on weight and destination. Therefore
we need to know what you would like to order and where you are located
before we can provide you with that information. Smaller packages
under 2 pounds are shipped via Priority US Mail for a standard fee
of $6.00. All orders over $100 are also insured.
Q -I live in a foreign country - can you ship an order to me?
A- Yes! I have many clients world wide! We usually ship via US
airmail post, however we can also ship via US surface post if you need
to keep the cost down. I will offer you a quote when you place your
order. Avaloncrystals.com assumes no liability for shipments of foreign
orders. We maintain copies of all customs forms on file as proof of shipment.
The customer assumes all risks involved in receipt of order.
Q -How often do you get new items in?
A- We get new stock about every few weeks. For those of you who
receive my free newsletter, you will be notified
when new items come into avaloncrystals.com OR You can see our latest additions
to the site on the "New Items" page.
Q -Where are you located?
A- I am located in Clinton, Washington, Whidbey Island. All of
my business is done via the internet, no showroom for clients.
Q -I found / have a rock that I would like identified and appraised.
Can you do that for me?
A- Sometimes! If you would like to email me an image of your
crystal I will try my best to identify it for you for free! However
if you wish to send me crystals to identify and appraise via my gemstone
identification lab then you will need to contact me for the fee.
I am a certified graduate gemologist (GIA).
Avaloncrystals.com assumes no liability for property damage or personal
injury resulting from the use of any product sold. Customers should be
advised that crystals and stones are not recommended for children under
the age of 4, and that crystals and stones should only be used by children
under adult supervision. Crystals and stones can have sharp edges. Small
crystals and stones should never be left near toddlers and babies; small
stones, especially tumbled stones, have an appearance similar to candy. |
